Gateway is the name of our Operating Group that brings entertainment hubs to thriving cities and residential communities, offering premium entertainment experiences centred around iconic brands including the Eye, SEA LIFE, Madame Tussauds and LEGOLAND® Discovery Centres. Focusing on growth in key tourist cities, Gateway ensures our brands remain access points to regional and coastal locations, while connecting visitors and team members to Merlin’s diverse attractions, resorts, and destinations.
Discover some of the roles we regularly hire for:
Our Model Builders are true brick-fanatics. They build LEGO® models that inspire guests of all ages, educate guests on designing their own LEGO® creations, and bring energy as hosts and MCs. Across our global LEGO® and LEGOLAND® Discovery Centres, our talented model builders use the magic of LEGO® to create joy for our guests. Learn from Master Model Builder Elizabeth about what a typical day looks like at LEGO® Discovery Centre Atlanta.
At The Dungeons, guests come face-to-face with the chilling characters of the ‘bad old days’ brought to life by our incredible actors. Whether they leave laughing, screaming, or trembling in fear, our actors are the backbone to the legacy of The Dungeons. Lead Actor, Gee, shares what she loves about her role at Blackpool Tower Dungeons, along with her advice for anyone thinking of applying.
Our global animal care teams monitor the health and well-being of a diverse range of animals. From preparing meals and maintaining habitats, to assisting in animal enrichment and health checks, every day is unique. They also educate and inspire our guests, sharing fascinating facts about the animals in our care and raising awareness about wildlife conservation. One of our animal care teammates, Clarissa, shares what she gets up to in her role at WILDLIFE Sydney Zoo.
Chocolate Demonstrators at Cadbury World are key to our guest experience, showcasing the craft behind our iconic treats. This hands-on role lets you engage with guests from all walks of life and share Cadbury's rich heritage as you demonstrate how our delicious products are made – from tempering chocolate to crafting intricate designs. In this video, Jay shares the skills and characteristics needed to shine in the role.
Our culture is rooted in the joy of shared experiences. Globally, our gateway attractions offer their own variety of fun ways to get involved, from fundraisers and team building exercises, to team lunches and socials. Learning takes the form of apprenticeship opportunities (UK), Ticket to Lead for newly appointed supervisors/ managers, in person training sessions, and more. If you are passionate about developing your career at Merlin, we have the ticket for you to take the next step!
Senior Marketing Executive
Peppa Pig World of Play Shanghai
General Manager
People Generalist, Hong Kong Cluster
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Join our Gateway Attractions and help create unforgettable experiences across our world-wide entertainment hubs.
